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The Most Honest Klaiyi Hair Reviews From Customers

The-most-honest-Klaiyi-Hair-reviews-from-customers

If you are wondering whether or not to buy hair from Klaiyi Hair, click on this post to read Klaiyi Hair reviews and all information about this supplier.


Klaiyi Hair is one of the most popular hair vendors in China. Klaiyi Hair reviews have a lot of positive and negative feedback from customers about hair quality and service. In this article, we will find out more about this hair vendor.

1. Overviews of Klaiyi Hair Company

Klaiyi Hair is one of the most famous hair vendors in China. They confidently supply 100% human hair from Asian countries such as Malaysia or Brazil to meet the needs of the most demanding customers. The mission of this hair vendor is to bring the best experience to customers through excellent hair quality and the most dedicated customer care team.

With nearly 10 years of experience in the hair industry, through Klaiyi Hair reviews, they are confident with the production technology as well as the product quality. We will go into more detail about hair products and customer service in the next sections.

Klaiyi Hair is one of the most famous hair vendors in China
Klaiyi Hair is one of the most famous hair vendors in China

2. Klaiyi Hair’s reviews

Hair products and hair quality are the top factors for you to decide whether to buy from this hair vendor. We will go through the product range, quality, and price of Klayi Hair products.

2.1. Product range

Klaiyi Hair takes pride in providing a diverse and extensive product range, catering to the unique preferences and needs of their customers.

  • Hair origin: As the demand for high-quality hair extensions and wigs increases, the domestic supply may fall short, leading Klaiyi Hair to explore international options. This has led them to source hair from various countries in Asia, such as India and Malaysia, as well as Brazil and Peru, renowned for its exceptional hair quality.
  • Hair product: Customers can select from a variety of hair extensions, wigs, and weaves
  • Colors & textures: They offer a distinct texture and color. From straight to curly, and from black to blonde, due to Klaiyi Hair reviews, they ensure that every customer can find the perfect match to suit their style and individuality.

By providing high-quality hair products with diverse origins and textures, Klaiyi Hair continues to uphold its reputation as a trusted and reputable hair vendor in the industry.

Klaiyi Hair takes pride in providing a diverse and extensive product range
Klaiyi Hair takes pride in providing a diverse and extensive product range

2.2. Hair quality

As mentioned in the previous section, due to a lack of supply, Klaiyi Hair has to import hair from other countries. That results in hair quality that also varies and depends on the origin. They receive a lot of positive customer feedback for their excellent hair quality and shiny appearance.

They receive a lot of positive customer feedback for their excellent hair quality
They receive a lot of positive customer feedback for their excellent hair quality

However, due to the diversity of hair origins, sometimes the quality of hair cannot meet customers with high requirements. Their hair is commented to be thin, easy to break, smooth only for a short time, and after a while becomes tangled and has an odor due to the use of many chemicals in the processing and production of hair.

The quality of hair cannot meet customers with high requirements
The quality of hair cannot meet customers with high requirements

So, if you are considering buying hair and are reading Klaiyi Hair reviews, you should consider the quality of your hair to choose the best one for you.

2.3. Hair prices

Klaiyi Hair offers a range of hair products at different price points to cater to various budgets and preferences. The price of their hair extensions and wigs can vary depending on factors such as the hair origin, length, texture, and style.

Here are some common hair prices from this hair vendor 3 bundles of wavy hair with 4×4 closure: $164.24 Balayage blonde curly lace front wig: $152.10 Dark Brown Hair Bundles Body Wave/Straight Hair/Jerry Curly 2/3 Bundle: $23 each product 8.8” Customers can expect to find a wide selection of hair extensions and wigs at different price points to suit their individual needs and budget.

Klaiyi Hair offers a range of hair products at different price points
Klaiyi Hair offers a range of hair products at different price points

3. Klaiyi Hair reviews: Policy and customer service

Klaiyi Hair is dedicated to providing excellent customer service and has established certain policies to ensure customer satisfaction. We will find more in the next part:

3.1. Customer service

Klaiyi Hair values customer feedback and often features customer reviews on their website, allowing potential buyers to see real experiences and opinions about their products.

  • Responsive communication: Klaiyi Hair has a dedicated customer service team that is responsive to customer inquiries and concerns. They aim to provide timely and helpful responses through various communication channels, including email, phone, and live chat.
  • Product information: The customer service team at Klaiyi Hair is knowledgeable about their products and can provide detailed information about their hair extensions and wigs. They can assist customers in choosing the right product based on their preferences and needs.
  • Order assistance: Whether it’s placing an order, tracking a shipment, or managing returns and exchanges, According to Klaiyi Hair reviews, their customer service team is available to assist customers at every step of the process.
  • Problem resolution: In case of any issues or problems with an order, Klaiyi Hair’s customer service team is proactive in finding solutions and ensuring customer satisfaction. They strive to resolve any concerns promptly and effectively.
  • After-sales support: Klaiyi Hair’s customer service extends beyond the purchase, as they provide after-sales support to address any post-purchase questions or issues.
Customer reviews on the service from Klaiyi Hair
Customer reviews on the service from Klaiyi Hair

However, in many cases, Klaiyi Hair received a lot of bad feedback from customers when the customer service did not meet the needs as well as the delay in receiving and processing orders.

Klaiyi Hair received bad feedback from customers.
Klaiyi Hair received bad feedback from customers.

3.2. Payment

Klaiyi Hair offers a range of convenient and secure payment options to facilitate smooth transactions for their customers. Due to Klaiyi Hair reviews, they accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Customers can securely enter their card information during the checkout process.

PayPal is also a widely used online payment platform that allows customers to link their bank accounts or credit cards for secure and quick payments. Before making a purchase, customers should review the available payment options on Klaiyi Hair’s official website and choose the method that best suits their preferences and needs.

Klaiyi Hair offers credit card and PayPal
Klaiyi Hair offers credit card and PayPal

3.3. Shipping

Klaiyi Hair takes pride in its global shipping services. The standard processing time for orders is 3-5 business days, operating on weekdays from 10 am to 4 pm Eastern Standard Time. Please note that processing times do not include weekends or holidays, so it’s advisable to plan ahead.

Orders are shipped from our warehouses located in GA, USA, or China. USA-bound orders are typically shipped via USPS or UPS, while orders to other countries are shipped from China using carriers like DHL, UPS, and TNT. For urgent deliveries within the USA, an express shipping option is available for an additional $20, promising delivery in 1-3 days.

They also complained by client about delayed shipping and refused refund product
They also complained by client about delayed shipping and refused refund product

3.4. Exchange and return policy

If the item received doesn’t match the description or is damaged, you’re encouraged to contact Klaiyi Hair within 15 days for possible return or exchange. According to Klaiyi Hair reviews, they offer a 30-day return option for items without quality issues. In this case, the buyer is responsible for return shipping. For quality-related problems, contact them within 15 days with pictures.

Items must be kept in their original, untampered condition. Certain products, like the $5 Customized Service Wig, are not eligible for return. Regarding order cancellations, you can cancel within 24 hours with a 10% transaction fee, or after 24 hours with a 15% fee. Orders can’t be canceled after shipment or customization.

4. Should we buy hair from Klaiyi Hair?

Overall, Klaiyi Hair is still a quite reputable company and has many years of experience in the industry. Although there are still some shortcomings in quality, purchasing process and after-sale service, Klaiyi Hair is still trusted and supported by many customers.

Please consider these Klaiyi Hair reviews carefully and consider your top factors when looking for a hair supplier to make the most suitable choice. In addition, each person’s purchasing experience is different, so do not hesitate to contact Klaiyi Hair for the most detailed advice.

5/5 - (2 votes)

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